VoIP

System Engineer – Linux – 2 to 4 Years – Drishti – Gurgaon

Posted on September 14, 2008. Filed under: Gurgaon, Linux, Networking, VoIP | Tags: , , |

Drishti, Gurgaon

Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. The past decade has witnessed radical changes and advancements in the communications technologies. Drishti offers such Communications Solutions that empowers enterprises to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a service).

Cutting-edge technologies from Drishti have been designed to add value to the businesses and pave the way for a structured growth. Drishti identifies areas of your business requirements and offer solutions that are most appropriate for your business.

Job Description:

Profile Name: System-Engineer
Location: Gurgaon
Years of Experience: 2-4 Years
No of positions: 6
Job Description: (Role in the organization and Key Responsibility Areas [KRA])

  • Troubleshooting of issues escalated by DACX Engineering (Support)
  • Product release management and release testing
  • Handling of Escalation and Client communications
  • Key customer account management in deployment and initial phases
  • Management/Tracking of priority feature and bug with interaction from Development

 

Skills required:  

  • Strong Linux and OS knowledge
  • SQL knowledge & experience
  • Strong Network knowledge and experience
  • Analytical and problem-solving abilities
  • Excellent communication skills
  • VoIP and Telephony understanding (experience preferred)

 

Preference of Educational background: B.Tech/M.Tech/MCA
Preference of Professional background: Linux and Networks Contact Center experience preferred

This job is posted in http://www.drishti-soft.com for more details visit

 http://www.drishti-soft.com/jobsopening.php

 

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