Customer Service

Operations/Customer Service/Telecalling/Backend, Sales/Business Development – iCMG Architecture Services, Bangalore

Posted on December 14, 2007. Filed under: Bangalore, Business Development, Customer Service |

iCMG Architecture Services Group is formed to help the enterprises to adopt and implement architecture-centric enterprise solutions. The services include architecture consulting, assessment, training and certification in APAC region.

Job Function: Operations/Customer Service/Telecalling/Backend, Sales/Business Development

– Qualify prospects and produce quality leads
– Manage pipeline with consultants.
– Effectively use Internet & phone to communicate with the prospective clients
– Direct marketing,
– Events / Conferences etc.

Specialization: Internet Marketing, Corporate Sales, International Business, Technical Sales and Telesales

Location: Bangalore
Salary: As per Industry Standards

Do please let us know your interest so that we can proceed with the next steps. If interested kindly forward your updated resume at the earliest and kindly let us know the following details:

Current CTC:
Expected CTC:
Notice Period:

Thanks & Regards,
Swathi Iyer
Human Resources
iCMG Architecture Services
Phone: 080-41656563
E-mail id: swathi@icmgworld.com

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Wipro Technologies is looking Customer Information System — Consultant With 8+ Years of experience

Posted on July 26, 2007. Filed under: Customer Information System, Customer Service |

Job Code: 42212
Job title: Customer Information System — Consultant
Skills & Experience:

Wipro Technologies is looking for Customer Information System Consultants with: 8+ Years of relevant hands-on experience in CIS products. Experience in providing solutions in the areas of Customer care and billing products. 3+ years of prior experience in implementation of CIS products like SAP ISU, SPL, Banner etc.

Job Code: 43399
Job title:C++ Technical Lead

Skills & Experience:
At Wipro we are looking for 1. Technology Skills: C++, Unix, Shell Programming, XML, Rational Rose 2. Knowledge of OOAD (Object Oriented Analysis and Design) concepts and tools 3. Ability to gather requirements – should be familiar with Use Cases. Knowledge of tools such as Requisite Pro or Caliber will be preferred 4. Ability to convert requirements into design using Rational Rose.

If you interested ,Click Here

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Executive – Customer Service – 24/7 Customer, Hyderabad

Posted on April 19, 2007. Filed under: Bangalore, Chennai, Customer Service, Hyderabad |

24/7 Customer has openings for Executive – Customer Service

Scope of function : To attend in bound calls and provide customer service

Location : Bangalore, Hyderabad, Chennai

Reports to : Team leader

Age : 21 to 40

Education : Should be a graduate. Preferably non-MBA/ non- Technical educational background

SUMMARY OF RESPONSIBILITIES

  • To handle customer query efficiently and resolve all issues in first instance
  • To meet the customers’ needs and provide customer satisfaction.
  • Wherever required up sell the appropriate product to all customers at the most profitable rate that can be achieved
  • To meet the customers’ needs in order to provide satisfaction
  • To meet business targets for both quantity and quality

WORK EXPERIENCE & OTHER ABILITES REQUIRED:

  • Basic IT
  • Knowledge of Customer Service
  • Telephone
  • Business etiquette
  • Customer service – voice and listening comprehension
  • Prior experience in a Voice based process would be preferred

To apply, send your CV to careersonline@247customer.com or apply through resume builder

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