Archive for December 11th, 2008

Client Services Manager – Channels Services – 5+Years – Zyme Solutions, Bangalore

Posted on December 11, 2008. Filed under: Uncategorized | Tags: , , , |

Zyme Solutions

Zyme offers outsourced analytic services to cleanse, validate, mine and model data, and transform it into meaningful information. We specialize in delivering high quality results into mission-relevant, daily-decision environments across a number of industries and problem areas. Our services are powered by a SAS 70 compliant, software-powered analytics center.

The company was founded in 2004 to address the need for timely operating information in a better way; by taking over the problem and solving it end-to-end within Zyme, and returning digested results to our clients. In our areas of business, we relieve clients of the burden of buying technology and managing specialized skills that are not core to the business – much like payroll outsourcers take over the entire problem of getting the right check into the right employee bank account.

This Job is posted in http://www.zymesolutions.com/careers/careers.php  for more details visit http://www.zymesolutions.com/careers/job_description.php?role=client_service_manager_bang

Role: Client Services Manager – Channels Services
Location: Bangalore

 

Responsibilities

  • Own all aspects of client management that include understanding client business models, operational processes related to channel management, business operations and related decision making, engagement with clients all at all within the organization, ensuring flawless delivery, driving internal automation and process optimization. The Client Service Manager is supported by a client service lead and operations analysts.
  • Lead quarterly client business reviews and monthly client business updates. The client service managers will be expected to spend 10-15 days a quarter at the client locations, primarily in the US (meeting with client regional offices in Europe and Asia-Pacific will also be required but will not be as frequent and will be for shorter durations) leading the reviews, understanding client issues, future expansion plans and meeting with cross functional groups within the client to cement Zyme’s presence and role at the client.
  • Will be responsible for identifying expansion of current services and in identifying additional service opportunities for existing clients. This will be done in conjunction with the Zyme Product Management, Solutions Delivery and Engineering groups. The client service manager will be expected to be resident expert on details related to the client’s operational processes.
  • Develop an indepth understanding of client processes around revenue recognition, forecasting, planning, commissions, pricing, channel incentive programs and other processes that rely heavily on channel sales and inventory data.
  • Must be on top of trends and issues related to clients’ global distribution channels such that the client service manager knows and understands the channel data flow and trends as well as or better than client groups. Clients must come to view their client service manager as a resource for solving channel related problems.
  • Must have the ability to interact with different client groups (sales, sales operations, finance, planning, forecasting etc.) at different levels to ensure that daily Zyme delivery exceeds client expectations and that they continue to rely more heavily on Zyme’s services.
  • Must articulate client requirements to internal product management and engineering teams to ensure that the delivery process is as automated as possible.
  • Work with sales and marketing teams to relate client experiences, refine service definitions and join the sales cycle as required
  • Manage client Service Level Agreements (SLA) and own service delivery to ensure that delivery is within the SLA definition. The client service manager will play a critical role in the transition period, when the account is handed over from sales. Discuss out of scope deliverables with clients and facilitate development of proposals for delivering nonstandard services.

 

Required skills

  • Superior communication and analytical capabilities
  • Business savvy – able to connect the dots across business functions and solid understanding of business processes
  • Should be able to switch between detailed operations and strategic client insight in a seamless manner. Willing to dig into details and frame issues for senior management
  • Solid understanding of how tools and technology are deployed at clients and how technology can be applied to optimize and automate internal delivery processes
  • High energy individual who enjoys a fast paced entrepreneurial environment
  • Ability to lead teams, mentor staff and develop a strong pipeline of talent within Zyme
  • International experience a plus

 

Required experience

  • 5+ years experience with large multinationals or outsourcing companies in a front line analytical role

 

Education

  • MBA from premier institute (not required if candidate has substantial high quality experience)

 

To Apply:
Please send your resume to careers@zymesolutions.com with only “Client Services Manager” in the title of the email. Please send your resume as an attachment in one of the following formats: Plain ASCII, PDF, MS Word or HTML only.

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Principal Software Engineer – 6+ Years – C/C++, Win32 – Supportsoft – Bangalore

Posted on December 11, 2008. Filed under: Bangalore, C/C++, Principal Software Engineer | Tags: , , , , , , , , , , , |

Careers with SupportSoft

 

SupportSoft, Inc. is a rapidly expanding company of internationally minded people from an array of professional and cultural backgrounds. At SupportSoft, diversity is not just an advantage, it’s our strength. Our diversity allows us to respond to the needs of the global marketplace. We have what it takes to service our clients the world over. Our talented team stretches across borders, based in multiple offices on 3 continents. SupportSoft is an Equal Opportunity/Affirmative Action Employer.

This Job is posted in http://www.jobvite.com/CompanyJobs/Jobs.aspx?c=seWfwJx5  for more details visit http://www.jobvite.com/CompanyJobs/Job.aspx?c=seWfwJx5&v=1&j=oCwaVfwX

Principal Software Engineer
INDIA – Bengaluru, India
Job Type: Full-Time
 
SupportSoft India is looking for a Principal Software Engineer who will design, develop, and implement new ideas and products for directed software solutions. S/he will be responsible for anticipating and resolving complex problems that impact the design of current and developing products. In addition, s/he will advise and perform design and development of software solutions and conduct code reviews. S/he will provide mentorship for developing both senior software and software engineers.
 
Responsibilities:

  • Lead the development and testing of software features, applications and solutions and deliver within the set schedule with high degree of quality, extensibility and scalability.
  • Take ownership of modules and review project against goals to provide status reports.
  • Conduct code reviews. Understand code quickly and learn / navigate unfamiliar code quickly
  • Mentor senior software engineers and software engineers.
  • Demonstrate creativity in identifying effective approaches to software and solution development process and promote opportunities for product innovation.
  • Identify product needs and potential enhancements, design, develop and implement software applications and solutions in conjunction with Development Manager or designate.
  • Write and review documentation needed for usage, maintenance and installation of applications and solutions.
  • Actively interface with the product marketing, global services team and Customer/Partners to address issues in the field.
  • Cultivate strong working relationships with co-workers and individual contributors.
  • Participate in interviewing and hiring practices as directed and advised by manager and/or Human Resources.
  • Retain and keep appraised of industry intelligence, changes in the market place and opportunity for current and new products relating to support software.

Qualification:

  • Exhibit a “can-do” approach and inspire associates to excel, confront negative attitudes and develop a team spirit.
  • B.E/B.Tech/MCA/M.Tech/M.E from an accredited university or college (domestic and international).
  • Minimum 6 years experience in the software industry.
  • Must have demonstrated programming ability in several of the following: C/C++, .Net/C# or Databases. Working knowledge in HTML, ASP, VBScript,JavaScript, COM, XML and Win32.
  • Must be proficient in development environments, debugging tools and source control systems.
  • Excellent written, verbal, presentation and communication skills. Able to cultivate interpersonal Customer/Partner relationships and cohesive team interactions and communications.
  • Assertive self-starter with excellent organizational skills.
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Associate Analyst – 0 to 2 Years – Zyme Solutions – Bangalore

Posted on December 11, 2008. Filed under: Bangalore, Freshers | Tags: , , , |

Zyme Solutions

Zyme offers outsourced analytic services to cleanse, validate, mine and model data, and transform it into meaningful information. We specialize in delivering high quality results into mission-relevant, daily-decision environments across a number of industries and problem areas. Our services are powered by a SAS 70 compliant, software-powered analytics center.

The company was founded in 2004 to address the need for timely operating information in a better way; by taking over the problem and solving it end-to-end within Zyme, and returning digested results to our clients. In our areas of business, we relieve clients of the burden of buying technology and managing specialized skills that are not core to the business – much like payroll outsourcers take over the entire problem of getting the right check into the right employee bank account.

This Job is posted in http://www.zymesolutions.com/careers/careers.php for more details visit http://www.zymesolutions.com/careers/job_description.php?role=associate_analyst

Role: Associate Analyst
Location: Bangalore, India

 

Responsibilities

  • Execute Zyme channel visibility services for clients. Collect, consolidate, and analyze client point of sale and inventory information.
  • Execute production process according to process documentation, quality assurance procedures to ensure sustainable, high quality deliverables.
  • Develop strong understanding of Zyme internal tools and technology used to optimize data consolidation and reconciliation services.
  • Recommend ways to improve process, documentation, internal tools and technology to make daily work flow stable and error-free.

 

Required skills

  • Comfortable with computers, technology and utilizing software (Microsoft Excel, Access, other) to perform business analysis.
  • Intellectual curiosity, detail orientation and desire to analyze and investigate trends/patterns in data and information.

 

Required experience

  • Graduate with 0-2 years of experience

 

Other

  • Knowledge of Statistical Process Control techniques & concepts

 

Education

  • Graduate in any discipline with good academic record.

 

To Apply:
Please send your resume to careers@zymesolutions.com with only “Associate Analyst” in the title of the email. Please send your resume as an attachment in one of the following formats: Plain ASCII, PDF, MS Word or HTML only.

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Job Opening for Software Engineer with 0 top 2 Years Experience in Java/ J2EE technologies @ Zyme Solutions, Bangalore

Posted on December 11, 2008. Filed under: Java Technologies, Java/J2EE Technologies | Tags: , , , , , , , , , , , , |

Zyme Solutions

Zyme offers outsourced analytic services to cleanse, validate, mine and model data, and transform it into meaningful information. We specialize in delivering high quality results into mission-relevant, daily-decision environments across a number of industries and problem areas. Our services are powered by a SAS 70 compliant, software-powered analytics center.

The company was founded in 2004 to address the need for timely operating information in a better way; by taking over the problem and solving it end-to-end within Zyme, and returning digested results to our clients. In our areas of business, we relieve clients of the burden of buying technology and managing specialized skills that are not core to the business – much like payroll outsourcers take over the entire problem of getting the right check into the right employee bank account.

This Job is posted in http://www.zymesolutions.com/careers/careers.php for more details visit http://www.zymesolutions.com/careers/job_description.php?role=software_engineer

Role: Software Engineer
Location: Bangalore, India

 

Responsibilities

  • Design and development of three tier (browser based front-end, J2EE based middle layer and database back-end) high performance and highly scalable enterprise application in the domain of supply-chain and distribution channels. <!–
  • Conduct on-going research to identify new leads, add new companies and contacts to the sales database.
  • Recruiting for webcast and other marketing/sales events
  • –>

 

Required skills

  • Object oriented design
  • Programming in Core Java
  • J2EE technologies
  • Database access and SQL queries (using JDBC, ODBC, SQL etc.)
  • Database design and implementation
  • Using and integrating open source components, such as, MySQL, Jasper reports etc. into enterprise applications
  • Using and integrating 3rd party components, such as, ETL, Web Portals, UI Design, Business Intelligence, Reporting

 

Required experience

  • Minimum 0-2 years of experience in the relevant areas

 

Other

  • Experience in the areas of channel management and supply-chain preferred

 

Education

  • Degree in Engineering, MCA or equivalent from a recognized university/institute

 

To Apply:
Please send your resume to careers@zymesolutions.com with only “Software Engineer” in the title of the email. Please send your resume as an attachment in one of the following formats: Plain ASCII, PDF, MS Word or HTML only.

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Job Opening for Senior Software Engineer with 3 to 6 Years Experience in Java/J2EE Technologies @ Zyme Solutions, Bangalore

Posted on December 11, 2008. Filed under: Java, Java Developers, Java Technologies, Java/J2EE Technologies | Tags: , , , , , , , , , , , , , , |

Zyme Solutions

Zyme offers outsourced analytic services to cleanse, validate, mine and model data, and transform it into meaningful information. We specialize in delivering high quality results into mission-relevant, daily-decision environments across a number of industries and problem areas. Our services are powered by a SAS 70 compliant, software-powered analytics center.

The company was founded in 2004 to address the need for timely operating information in a better way; by taking over the problem and solving it end-to-end within Zyme, and returning digested results to our clients. In our areas of business, we relieve clients of the burden of buying technology and managing specialized skills that are not core to the business – much like payroll outsourcers take over the entire problem of getting the right check into the right employee bank account.

This Job is posted in http://www.zymesolutions.com/careers/careers.php  for more details visit http://www.zymesolutions.com/careers/job_description.php?role=senior_software_engineer

Role: Senior Software Engineer
Location: Bangalore, India

 

Responsibilities

  • Design and development of three tier (browser based front-end, J2EE based middle layer and database back-end) high performance and highly scalable enterprise application in the domain of supply-chain and distribution channels.
  • Takes ownership of features from definition through delivery
  • Uses one’s strong design and development skills as an individual contributor developing new features and enhancements
  • Ability to research, follow up and resolve complex issues or problems surfaced by the team

 

Required skills

  • Prior experience with working in fast paced small teams that follow flexible and adaptive methodologies
  • Strong programming skills, as well as the ability to read and code review complex code bases written by others
  • Object oriented design
  • Programming in Core Java
  • Database access and SQL queries (using JDBC, ODBC, SQL etc.)
  • Exposure to web portals and related technologies
  • Knowledge of JSR 168 & 286 portal specifications
  • Using and integrating open source components, such as, MySQL, Jasper reports etc. into enterprise applications
  • Using and integrating 3rd party components, such as, ETL, Web Portals, UI Design, Business Intelligence, Reporting
  • Excellent problem solving skills
  • Strong verbal and written communications skills
  • Ability to form strong cross-functional relationships

 

Required experience

  • 3 to-6 years experience in product development/services domain with strong understanding of object-oriented methodologies
  • Experience in the areas of channel management and supply-chain preferred

 

Education

  • Degree in Engineering, MCA or equivalent from a recognized university/institute

 

To Apply:
Please send your resume to careers@zymesolutions.com with only “Senior Software Engineer” in the title of the email. Please send your resume as an attachment in one of the following formats: Plain ASCII, PDF, MS Word or HTML only.

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