Executive – Customer Service – 24/7 Customer, Hyderabad

Posted on April 19, 2007. Filed under: Bangalore, Chennai, Customer Service, Hyderabad |

24/7 Customer has openings for Executive – Customer Service

Scope of function : To attend in bound calls and provide customer service

Location : Bangalore, Hyderabad, Chennai

Reports to : Team leader

Age : 21 to 40

Education : Should be a graduate. Preferably non-MBA/ non- Technical educational background

SUMMARY OF RESPONSIBILITIES

  • To handle customer query efficiently and resolve all issues in first instance
  • To meet the customers’ needs and provide customer satisfaction.
  • Wherever required up sell the appropriate product to all customers at the most profitable rate that can be achieved
  • To meet the customers’ needs in order to provide satisfaction
  • To meet business targets for both quantity and quality

WORK EXPERIENCE & OTHER ABILITES REQUIRED:

  • Basic IT
  • Knowledge of Customer Service
  • Telephone
  • Business etiquette
  • Customer service – voice and listening comprehension
  • Prior experience in a Voice based process would be preferred

To apply, send your CV to careersonline@247customer.com or apply through resume builder

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